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Thoughtexchange results are in!

May 11, 2020

Thank you to those of you who participated in the recent virtual conversation and sharing the ways home learning is going. As the district leaders and educators navigate this new normal, your feedback is an important part of our desire to improve.

Wordcloud with words frequently mentioned in the Thoughtexchange.

View the full Thoughtexchange report here.

The image to the right reflects the most frequently used words in families’ responses to the Thoughtexchange.

As we work through the year, we will continue to seek feedback from our community to improve our teaching and learning.

Below are several questions and answers we have developed to address some of the common concerns.

Common Questions & Answers from our Recent Thoughtexchange

Q: Can I borrow a device (or two) from the school district?

A: Juggling home learning and parent work that all need access to technology can be very frustrating. If you are in need of a Chromebook for student use at home, please fill out the Remote Learning Access form and you will be contacted shortly. 

Please be sure to check the Home Learning Support website for families. It is updated often with information and resources to assist with remote learning.

Q: What do I do when I have problems with technology?

A: We realize that the strong reliance on technology can be a challenge during this time of school closure. If the problem is with an assignment from a teacher, ask the teacher for help first. If the problem is with a district device, please contact our IT staff with questions. Click here and fill out a form with specific information or call 518-824-2256 and one of our technicians will reach out to you as soon as possible.

Q: Could parents receive a weekly email listing the assignments that are due at the end of the week?

A: Teachers present assignments to students each week using various forms of communication such as email, Google Classroom or Smore Newsletter. Teachers are communicating with parents/guardians directly for children in younger grades who don’t have district email accounts. If your child regularly uses Google Classroom there is a guardian feature that will allow you to receive weekly updates. Please contact your child’s teacher if you have any questions or would like to access Google Classroom Guardian feature. 

Q: How do we manage the various passwords for different apps and websites?

A: Most platforms that the district uses are found in Clever. If you are unsure about how to access Clever from home, click here for step-by-step directions. If your child needs to access a website outside of Clever, contact teachers or librarians for access information.

Q: Why are some videos blocked on Chromebooks? 

A: We understand that the use of video during this time of school closure is important as we continue instruction and student learning. Due to federal laws that help protect and regulate student access to the internet, the school district has filters and monitoring systems in place to prevent students from accessing inappropriate sites. Occasionally, educational videos are filtered and blocked. The SGFCSD Technology Department is working with teachers to prevent this from happening. If it does occur, please let your child’s teacher know.

Q: What do I do when I have problems with technology?

A: We realize that the strong reliance on technology can be a challenge during this time of school closure. If the problem is with an assignment from a teacher, ask the teacher for help first. If the problem is with a district device, please contact our IT staff with questions. Click here and fill out a form with specific information or call 518-824-2256 and one of our technicians will reach out to you as soon as possible.

Q:  Do you have any suggestions to help me navigate home learning for multiple students with several teachers?

A: We understand that home learning can be overwhelming for families. Please review our Elementary Home Learning Guide for scheduling suggestions, guidelines and support.

Category: District News